We understand that the current situation means that there is a great deal of uncertainty around booking a holiday at the moment.
We would like to take away the worry and stress by offering special terms and conditions for bookings made with an arrival date up to and including Sunday 30th April 2022.
All bookings made with an arrival date up to Sunday 30th April 2022 will pay the normal deposit of 50% of the total rental plus our booking fee of £35.00 on booking. The final payment will be due a month before your planned arrival.
If for any reason your accommodation cannot be provided or if UK Government public health measures mean you are not allowed to travel (including national and local lockdowns/tier restrictions/rule of six regulations) you will be given the following options:
- Amendment – you can amend your booking to new dates and the deposit will be transferred in full to the new dates**
- Postponement – you can postpone your booking until such a time as you are able to re-book. Your deposit would be held by us and then transferred in full to your new booking. Postponed bookings must be re-booked by December 2022**
- Cancellation – you can cancel your booking and receive a refund of the deposit you have paid, less our booking fee of £35.00 which is non-refundable. Please note that we are unable to refund any payments made towards a booking protect insurance policy. Refunds can take up to fourteen days to be processed and will be made to your designated account
**Terms and Conditions apply
The team at Aldeburgh Coastal Cottages are delighted to confirm that we have been officially “Good to Go” since 4th July 2020! This means that our business adheres to Government and public health guidance and we hope, provides our guests with the confidence that we are doing all we can to keep them as safe as possible at such a challenging time.
We understand the importance of enhanced cleaning practises during the coming months therefore early check in’s and late check out’s may not be available as deep cleaning and sanitising has to be carried out between each let. Click here for our COVID-19 risk assessment.
Secluded & Self-Contained
Many of our properties are in rural locations, away from the hustle and bustle of the local towns. All our properties are self-contained making social distancing easier. Please read accommodation descriptions fully to ensure they meet your location and accommodation requirements. All of our properties have key safes to ensure a contactless check in process. Key safe codes will be provided the day before your arrival.
If you have any questions regarding our policies, or would like to book your next getaway please contact us and we will be delighted to assist you further.