It was fantastic! It’s not often a rental property exceeds expectation but in this case it did. We all absolutely loved Hermitage. Comfort in excelsis. And that view over the lake! I’ve already earmarked it for another visit in the future, with family next time, or possibly a group of writers.
Thank you for your prompt and friendly service before and after our stay. It was magical.
Sharon Black, France – Hermitage House – March 2019
We loved our stay here and are hoping to stay again very soon. But the lovely people we met from Aldeburgh Coastal Cottages, and Andrew (the gardener) made our stay very special. We had a small issue and they sent someone within 5 minutes to help and dealt with everything with a smile. Thank you. Even if we cannot stay in that house again we will go out of our way to use Aldeburgh Coastal Cottages again.
Jeanette B. – Briar Hill – February 2019
‘Top Notch!’
The service from Aldeburgh Coastal Cottages was brilliant. They were friendly, helpful and the property was beautifully presented. The property was exceptional. It fully catered for our needs, nothing was missing and the quality of the fixtures and fittings was top quality. The location was perfect for exploring the area and the six of us had a fantastic stay.
Jenny Hall, Bedford – Meadow View – January 2019
‘Individual tailored service’
Personal and responsive. They even remembered me from my last letting with them. Excellent local knowledge and prompt response to any queries to make sure we got the best holiday experience. Everything was as we expected and more. The view from the balcony was amazing. It was hotel standard self catering. No traffic noise but shops 5 minutes away with everything you could wish for. No need for a car once you have arrived. We enjoyed buying local produce from the independent shops. We even had sun most of the week in November so could walk every day in the beautiful countryside.
Trusted customer – Laurel Studio – January 2019
‘Fantastic Christmas and highly recommend Aldeburgh Cottages’
After spending two previous weekends at Crossing Cottage with girlfriends, we decided to book for our family Christmas this year. We all loved it and had a fantastic time with the intention of returning next Christmas.
All staff members are helpful and cottage is always in immaculate condition and very well equipped.
Lovely local walks, nice friendly local pubs and great fish n chips!!! We always spoil ourselves with the hire of a hot tub too!
Love the cottage, love the area!
Sam Harry, Hertfordshire – Crossing Cottage – January 2019
‘Can’t wait to be here in summer’
Fantastic customer service! Friendly patient and efficient.
Stayed here twice now right on the beach. Beautiful cosy lodge, everything you need, very clean. Owners go out of their way to help. Left us a bottle of bubbly and a Christmas card which was a lovely touch. We feel like their only guests which I’m sure they do for all. We can’t wait to stay in summer and use the gorgeous veranda sitting in the sunshine or warm evening with a glass or two. Everything you need gas central heating, tv, clean fresh bedding and towels, gas job, electric oven, dishwasher, lovely bathroom and shower and two bedrooms
Linda Mason – Sole Bay Lodge – January 2019
Once again superb service from Angela and her team finding us a late booking. This was our 8th rental with Aldeburgh Coastal Cottages which surely says it all.
High quality accommodation in a beautiful location.
T Cavanaugh – Briar Hill – January 2019
‘First Rate Customer Service’
The staff at the Aldeburgh branch have been fantastic, especially when I locked myself out wearing my Christmas pyjamas with no phone or money. They had the caretaker come out in less than 30 minutes to let me in. They also sent back my phone charger that I had left in the apartment. Thank you so much. I will definitely be using you again.
Perfect location for wonderful walks with our dog. Apartment very clean and smelt great. Sometimes dog friendly properties don’t! Everything we needed was included.
The Boat Lake also had a torch included was invaluable for early morning dog walks as the village has no street lights! Great thinking by the owners. Just be careful with the front door swinging shut behind you, I got locked out!
Liz in Olney, Bucks – Boat Lake – January 2019
‘Attentive service from Aldeburgh Coastal Cottages’
We had a wonderful stay at 14 Market Place Aldeburgh made all the better by knowing we could rely on Aldeburgh Coastal Cottage’s. Angela was very prompt in dealing with any queries we had and was very accommodating with regards to check in/out times. Thank you.
Sharon Haynes – 14 Market Cross Place – January 2019
‘Great choice of cottages and great customer service’
Our original choice of house became unavailable 4 days before our holiday was due to start. Angela and the team pulled all the stops out to find us alternative accommodation. This was excellent and we found a bottle of bubbly in the fridge – what more could anyone want! First rate accommodation with top of the range fixture and fittings. One of the best supplied kitchens I’ve come across in holiday lets.
Trusted customer – 3 King Georges House – January 2019
‘Complete relaxation’
An excellent apartment in a quite location. The description of the apartment was spot on, including the photos. We were advise we were able to arrive earlier than advertised, so this was an advantage. The owners were very welcoming, nothing was too much trouble. We would love to stay here again.
Excellent location, quiet with easy access to the beach. A well equipped accommodation with the most comfortable bed.
Sharon Deaves, Ipswich – Laurel Studio – December 2018
‘Excellent customer service’
Very professional, and helpful staff. It was so easy to book and pay. Arrival instructions simple and worked very well. Such a lovely cottage, with everything you could possibly need. Well maintained too.
Sandra Stephens – Drift In – December 2018
Just a note to say how much we enjoyed our stay at Avocet Cottage and that we appreciated the extra touches, Christmas tree, bottle of fizz etc. Would definitely recommend your company to family and friends.
Robert and Anna Wilson – Avocet Cottage – December 2018
‘A good company to deal with’
As always who ever answered the phone was very helpful and cheerful. Any request large or small was dealt with very professionally.
Mitch Mitchell – Meare House – December 2018
‘Excellent’
We have used Aldeburgh Coastal Cottages many times, they continue to be efficient, friendly and ready to help if needed. We love coming here – it is our home from home. Warm, clean, spacious and comfortable and maintained to a high standard.
Jane Parker – Dormy House – November 2018
We had a fantastic week at Meadow View Cottage… the house was a great size and very clean and cosy… bedding and towelling was provided. Was a really good location for visiting the local area..
I went with my husband, daughter and her husband and two boys…I would definitely recommend and if going to the same area again I would happily stay here again.
Lydia, London – Meadow View – November 2018
‘Super service’
We booked last minute and they could not have been more helpful. We were most appreciative of them contacting us to let us know that the cottage was ready ahead of time. It was perfect for what we needed. We had a young child with us and a convalescing husband. The layout was just right for us.
Marjorie Scott – Pear Tree Cottage – November 2018
‘Extremely satisfied ‘
Helpful and sorts out problems fast. Good selection of properties, presented to high standards. Will use again for third time. Thank you for extremely well managed rental.
Simon Clay – Briar Hill – November 2018
‘Good service’ I would recommend Aldeburgh Coastal Cottages because they were organised, prompt, helpful and understanding. They were available when I needed some help. The Pink House was in a great location, close to beach, Meare boating lake, local cafes and bird reserves. The house was ideal for a family party ages unborn – 80’s, relaxed open-plan living, light filled rooms, garden and the sound of the sea through open windows. A private balcony with views to the Meare was a haven for busy parents. I hope to return, so many places to visit nearby.
Ann Bowden – The Pink House – October 2018
‘The efficiency and communication from Emma and Angela was fantastic. Made my stay stress free . Considering I booked the cottage 3 hours before arriving . A last minute plan made with great help from our hosts. Thanks to all of you for your help . Not to mention the cottage and it’s location was perfect.
Trusted customer – 3 Beach Cottages – October 2018
Really lovely 2nd stay at Walnut Cottage. Ideally situated to get to so many places, especially walk to town and beach. What’s not to like?! Thank you again.
Kerry & Pam – Walnut Cottage – September 2018
What fabulous customer service ! Angela has been just amazing. We realised the evening before arriving at our rental cottage that it didn’t take pets – that was quite a problem since we were taking our cockerpoo . At 7:30pm I called the office and within 30 seconds Angela found us a swap at no extra cost ! We could not be more grateful or impressed.
Ally Richardson – September 2018
‘Great friendly and helpful to deal with’ – Always easy to contact. Very friendly and helpful.
Trusted customer – September 2018
‘Exceptional service’ – Have been booking through them for the last 3 years. This year we had a bit of an issue with the house we were in. I cant emphasise enough how quickly and efficiently Aldeburgh Coastal Cottages dealt with the problem. I cannot recommend them highly enough – brilliant!
Dianne Laws – September 2018
Once again fantastic service from Aldeburgh Coastal Cottages. From expert advice on the cottages at the start, and great communications throughout. Hope to use again soon.
Dennis Bates – September 2018
We have had a lovely holiday in Pigwig Cottage. It’s so comfortable and well equipped. Absolutely spotlessly clean too. With thanks and best wishes.
Scott Veronica & David McIntosh – September 2018
Lovely accommodation, clean and well decorated. We have been coming to Aldeburgh for 28 years and would have no hesitation in visiting this cottage again.
David & Erna – Walnut Cottage – August 2018
‘Amazing service from amazing people’ – Aldeburgh Coastal Cottages were superb from start to finish. Communication was fabulous and almost instant no matter what day of the week I emailed. Took in our online delivery shop ready for our arrival, couldn’t have asked for anything more. Thank you so much.
Scott Thornberry, Darlington – August 2018
Dear little Walnut Cottage, we will miss you! We have thoroughly enjoyed our stay. All the facilities were great and the bed very comfy.
Emily & Rob – Walnut Cottage – July 2018
‘Ten out of ten’ – Helpful, willing and efficient staff every time I phoned with a question or request.
Rosie Butcher, Coney Weston – July 2018
‘Great customer service!’ – Great customer service from Angela and her team. We were at a festival nearby to where we were staying and had intermittent phone signal so missed several calls from Angela regarding our arrival time but she persisted and eventually got through to us. I am very impressed with the care and attention to detail that Aldeburgh Coastal Cottages takes, so much so that I have already booked again with them for next year.
Karen Thorley, Congleton – July 2018
‘An excellent local agency with quality properties’ – Extremely helpful staff with a very good knowledge of their properties who are happy to discuss quite minor details and queries.
Phil Hunt, Bernard Castle – July 2018
‘Great company to deal with’ – Property exactly – if not better – than advertised. Would have no hesitation in dealing with the company again.
Peter Eaves – July 2018
Easy to book, friendly helpful advisors. Very good value for money.
John Piele – July 2018
“Perfect” – The booking process was easy and reminders were courteous. The actual accommodation was perfect for the two of us in size and location. (Practically opposite the famous chip shop in Aldeburgh!) Everything we might need was in the cottage plus a kind gift of wine and biscuits. No problem reccomending!
Garry Ettle, Walton on Thames – June 2018
Good service. Immediate reply to emails. Kept up to date with information. A truly relaxing break. Lovely, clean and comfortable holiday “retreat” with a warm and welcoming host. Our second stay will not be our last!
Jane Crookston – June 2018
Worked in the area for over 18 months now and stayed with Angela and her great team and it’s been an absolute pleasure, every place I’ve stopped, and there’s been many, have been superb. Massive thank you and I’m going nowhere else!
Steve Wellings – June 2018
“Best holiday letting company we have ever used”
Very friendly on the telephone and very helpful good organisation, all went according to plan. Most importantly the property in every detail was as advertised and was very clean and tidy.
The Westleys, Leicester – June 2018
“Excellent service” – We received excellent a efficient service from the team. They were friendly and helpful. We couldn’t have asked for more.
Susan Oats-Lidar, Derby – May 2018
“Recommend the services of Aldeburgh Coastal Cottages”
Easy booking online. Quick response from Aldeburgh Coastal Cottages about availability and booking. Was telephoned on way to cottage regarding instructions for key collection. Would definitely recommend booking with them. Cottage was exactly as described on website and pictures.
Patricia James, Manchester – May 2018
We booked online with Aldeburgh Coastal Cottages. They confirmed the booking really quickly, answered a query about parking at the property immediately, and sent a balance payment reminder in good time. Very easy experience.
Sue Brown – May 2018
Aldeburgh Coastal Cottages provided a helpful, friendly and efficient service. Angela and Kim were responsive to our individual needs and requirements and met them fully. Much appreciated. Crossing Cottage provided an excellent location for a large family celebration. The views were stunning of what one guest described as a “Spring Watch” scene….. Marsh Harriers in flight, Bitterns booming….
Many walks available from the cottage.
Nigel Chapman – May 2018
‘Great helpful and friendly staff’ – Everything was straightforward and the staff were really helpful. The payment procedure was seamless and I had no issues at all.
Janet Whittaker, Clitheroe – May 2018
‘Excellent service from Aldeburgh Coastal Cottages’ – All correspondence with Aldeburgh Coastal Cottages, whether by email or by phone were handled quickly and in a helpful and friendly manner. Particular thanks go out to both Angela and Kim
Marc Hickman – May 2018
‘Excellent holiday’ – Angela runs a good company, we were well looked after, the house was fine for us and the location excellent.”
Gillian Maccabe – April 2018
‘First class service’ – Aldeburgh Coastal Cottages were always available and responded rapidly to any queries. Very hands on.”
Roger Tricker – April 2018
‘Fantastic’ – Aldeburgh Coastal Cottages were very professional and reliable from start to finish. Always easily contactable and available to answer any queries. Beautiful Pugwash cottage was clean, tidy and perfect location. Will definitely recommend and book again.”
Trusted Customer – April 2018
“It was extremely easy to book through Aldeburgh Coastal Cottages. We booked only a week before our stay and they responded very quickly to my emails and were very helpful. We would definitely book through them again.”
Jackie Noble, Cambridge – March 2018
“Friendly 1st class service” – The service I receive from Aldeburgh Coastal Cottages is always 1st class and they go out of their way to ensure we have the accommodation we require on a regular basis.”
Julie Kemsley, Kent – March 2018
“Excellent” The enquiry, booking, welcome and after sales service are all excellent.”
Trusted Customer – February 2018
“We have used this agent several times and find them to be very efficient and friendly. Would definitely recommend.”
Jane Parker – February 2018
Great communication and service
“Great communication from the start. They rang before we left and explained location of keys and assured us that they are contactable all the time whilst we are there. Cottage was exactly how it was described on the website and nice and clean.”
Aaron Gazzard, Woodham Mortimer – January 2018
“A fantastic and friendly service. A thoroughly enjoyable last-minute break over the New Year. Cottage was perfect!”
Trusted customer – January 2018
“Booked with this company twice now, thoroughly recommended. Lovely cottage and Angela was so helpful.”
Trusted customer – January 2018
Exemplary service
“Courteous and professional with excellent knowledge of their properties. Efficient service throughout and with the personal touch. Called to see us on arrival to check everything was ok and also responded immediately to resolve a minor issue during our stay. Subsequently went the extra mile to locate and return property I had accidentally left behind. Exemplary in every respect. 100% recommend.”
Patricia West – December 2017
“Wonderful house and service”
The house was wonderful, very roomy and accommodating. The people at Aldeburgh Coastal Cottages were wonderful to work with and were always on top of things when we needed them.
David Bailey – December 2017
“Great communication, very efficient and friendly.”
Hannah Evans – November 2017
“Great customer service. Always quick with replying to any questions. Nice easy booking once again. Would definitely recommend.”
Angela Smithers – November 2017